Eligibility Requirements
To qualify for TinoCare Homecare services, clients must meet the following criteria:
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Age Requirement
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Services are available to adults aged 18 and older.
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We do not provide homecare services for children or minors.
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Residency
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Must live within our service area (list your specific cities, counties, or regions).
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Care Needs
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Must require assistance with daily living activities such as bathing, dressing, mobility, meal preparation, medication reminders, or companionship.
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Clients may also be recovering from surgery, illness, or managing a chronic condition.
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Assessment
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Must complete an initial care assessment with a TinoCare care coordinator or nurse to determine care needs and eligibility.
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Physician’s Order (if applicable)
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For skilled nursing or medical care, a doctor’s referral or order may be required.
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Payment or Coverage
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Must have an approved form of payment, such as private pay, long-term care insurance, Medicaid/Medicare waiver, or other accepted funding sources.
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Consent and Agreement
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Must review and sign the Service Agreement, including our privacy policy and client rights.
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TinoCare HomeCare Intake Process
Getting started with TinoCare HomeCare is simple and supportive. We make it easy for individuals and families to begin quality in-home care through the Indiana Medicaid Waiver Program, Private Insurance, or Private Pay options.
Step 1: Initial Inquiry
Contact us by phone, email, or online. Our intake coordinator gathers basic details about your care needs, location, and preferred services.
Step 2: Eligibility Confirmation
For Medicaid Waiver or Private Insurance clients, we verify eligibility and coverage. If you are not yet enrolled in the waiver program, we can guide you to your local Area Agency on Aging (AAA) for assistance.
Step 3: Assessment & Care Plan
A nurse or case manager assesses care needs and develops a personalized care plan that may include personal care, homemaking, or respite services.
Step 4: Service Agreement & Scheduling
Once approved, we finalize the service agreement, confirm the care schedule, and match each client with a qualified caregiver suited to their needs and preferences.
Step 5: Ongoing Support
We maintain open communication with clients, families, and case managers to ensure consistent, high-quality care. Services are regularly reviewed and adjusted as needs change.
Private Pay & Insurance Clients
For Private Pay clients, the first week of services is due upfront before care begins to secure your caregiver and confirm your start date.
For Private Insurance clients, services are billed according to your plan’s coverage and authorization.